PLACE AN ORDER
Orders can be placed the following ways:
- Email us at orders@konapublishing.com
- Call us at (800) 525-1595
- Fax us at (866) 287-0996
- Use the order form at the bottom of this page
Please include the following:
- Purchase order number
- Bookstore & School Information
- Contact name
- ISBN number
- Author/Title
- Quantity
Methods of Payment:
- Please make checks payable to Kona Publishing & Media Group, LLC.
- In some cases, we may choose to accept Mastercard, Visa, or American Express.
Shipping
Most orders are fulfilled within 2 business days. Orders are not shipped on weekends or holidays. Shipping times vary based upon shipping method chosen.
- Please supply a valid street address (not a P.O. Box).
- Smaller orders are shipped via UPS and FedEx.
- Prepaid freight orders are usually shipped through Roadway or Yellow.
- If shipping instructions are not provided, we determine the most appropriate method and ship accordingly.
Bulk Orders
Freight charges are calculated on bulk orders by the weight of the shipment and the distance it is being shipped. On bulk orders we suggest that you estimate freight at 10% of your order total, however, actual published freight charges will be added to your invoice. Inside delivery or special requests such as a lift gate requirement on bulk shipments will be assessed an additional charge.
Damaged Product
Kona Publishing & Media Group must receive notice of damaged product within 3 weeks of delivery. Please inspect your order immediately and contact us immediately if products are damaged or defective.
Questions
Please email orders@konapublishing.com or call (800) 525-1595.
